3.3 Supplier Relationship Management (SRM)

C. Supplier Relationship Management (SRM):
1. SRM and strategic sourcing
a. identifying and assessing potential suppliers
b. strategic cost management
c. leveraging supplier resources and relationships
d. continuous improvement
2. Implementing SRM strategy
a. key steps to implement SRM strategy
b. supplier segmentation
3. Benefits of strategic sourcing and SRM
4. Strategic relationships
a. characteristics of supplier relationships
b. relationship types
c. collaborative planning, forecasting, and replenishment (CPFR)
5. Alliances
a. risks of alliances
b. benefits of alliances
6. Creating successful supplier alliances
a. characteristics of a successful alliance
b. types of commitment required
c. steps in successful alliance implementation
7. Supplier performance
a. certification process
b. supplier rating systems
c. supplier performance feedback methods
8. SRM technology
a. benefits of SRM software
b. obstacles to SRM software adoption
c. processes enabled by SRM technology
9. Impact of SRM on purchasing roles
10. Supplier co-location
a. inventory management
b. product and process innovation
c. licensing technology


Jim Rohn Sứ mệnh khởi nghiệp